Refund Policy for F13 Technologies (FXIII ENHANCE PRIVATE LIMITED) as a Service Provider for IT Services and Solutions

At F13 Technologies, we are committed to providing our clients with high-quality IT services and solutions. We understand that sometimes, circumstances may arise where a refund is necessary. This refund policy outlines the circumstances under which we will provide a refund and the process for requesting a refund.


  1. We offer refunds only in the following circumstances:
  • If services are not utilized due to unforeseen circumstances.
  • If a project has not been commenced.
  • If a non-agreement has been signed.

Approval Process

  1. To initiate a refund, please contact us at within seven (7) days of the initial payment. We will review your request and notify you of the approval or rejection of your refund. If approved, the refund will be processed within fourteen (14) working days.


  1. To be eligible for a refund, the services must not have been utilized, or the project must not have been commenced. Additionally, if a non-agreement has been signed, you are eligible for a refund.

Non-refundable Services

  1. Certain services are non-refundable, including but not limited to:
  • Custom software development services
  • Monthly support and maintenance services
  • Consulting services

Payment Method

  1. Refunds will be issued to the original payment method used for the purchase.

Changes to this policy

  1. We may update this refund policy from time to time. We will post the updated policy on our website and notify you of any material changes by email.

Contact us

  1. If you have any questions or concerns about our refund policy or practices, please contact us at

Last updated: 01 April 2023